CHRIS BARTH

Cell: (678) 807-9709  e-Fax: (509) 562-0772  e-Mail: [email protected]

      EMPLOYMENT HISTORY

Sr. Claims Coordinator, August 2013 – Current

Employer: Hanjin Shipping America, LLC.

4300 North Point Parkway, Alpharetta, GA 30022

  • Coordinated a five member cargo claim team accountable under a senior manager from the Seoul head office.

  • Evaluated freight claims for validity, reasonableness, merit, and legal compliance.

  • Personally discharged customer contractual disputes and recovered from liable contractors through knowledge of Federal law (Carriage of Goods by Sea Act, Carmack, The Trucking Act [Mexico], Hague Rules, Visby Amendments, etc.) and indemnity actions under State law.

  • Reduced litigation risk by increasing customer satisfaction using employee work metric tracking, performance feedback, and procedural revisions to reduce the claim settlement period.

Claims Coordinator, August 2008August 2013

Employer: Hanjin Shipping America, LLC.

4300 North Point Parkway, Alpharetta, GA 30022

  • Reduced the annual cargo claim count with the introduction of motor carrier and shipper facing educational materials tailored by database analysis of commodity specific claim history.

  • Evaluated freight claims for validity, reasonableness, merit, and legal compliance.

  • Researched and drafted international business, regional expansion, and maritime risk evaluation reports for the shipping agent network expansion to Argentina, Chile, Columbia, Ecuador, and Peru in 2010.

  • Assumed claim responsibility for South America upon commencement of the Latin America Services.

Claims Analyst, April 2008 – August 2008

Employer: Hanjin Shipping Company, LTD.

80 State Route 4, Paramus, NJ 07652

  • Evaluated freight claims for validity, reasonableness, merit, and legal compliance.

  • With attention to detail, parsed various commercial shipping documents (packing lists, entries, etc.) to determine extent of carrier liability.

  • Indemnified and billed liable vendors to recover insurance, equipment, and other costs for both domestic claims and claims.

  • Reviewed accounting data related to claim payables and claim receivables for corporate compliance.

Pricing Analyst, January 2006 – April 2008

Employer: Hanjin Shipping Company, LTD.

80 State Route 4, Paramus, NJ 07652

  • Evaluated volume service contracts, amendments, inland rail carrier tariffs, terminal contracts, house trucker agreements, and equipment maintenance contracts for profit, risk, and legal liabilities.

  • Leveraged many sources such as business reports, stock prices, hiring volume estimates, publicly announced building expansions, and private market research.

  • Authored advanced Microsoft Access and Microsoft Excel Visual Basic for Applications macros and forms to automate data analysis and decision support systems.

  • Responsible and accountable for the Houston Sales Region from October 2006 to April 2008.

  • Filed contracts with the Federal Maritime Commission Service Contract Filing System via the Descartes Systems Group Ocean Compliance service.

Account Executive, September 2005 – December 2005

Employer: Broadview Networks, INC.

1065 Avenue of the Americas, New York, NY 10018

  • Outside sales of data, voice, hardware, cloud storage, and voice over internet protocol telecommunications products as a competitive local exchange carrier under the Telecommunication Act of 1996.

  • Utilized comprehensive knowledge of circuit provisioning, collocation facilities, and commercial products to offer complete business solutions and consolidated cost savings to customers.

  • Used sales force automation software, cold calling, online databases, customer relationship management software, and funnel management tools to track and generate prospects.

Account Manager, September 2004 – June 2005

Employer: Round-the-World Logistics (U.S.A.) CORP.

333 Cantor Avenue, Linden, New Jersey 07036

  • Entered data for export maritime bills of lading and issued arrival notices for imports.

  • Provided customer service for local accounts by assigning truckers based on Federal Motor Carrier Safety Administration safety records, tracing shipments using the online tools and web portals of various carriers, and coordinating freight diversions with operations and custom brokers.

  • Familiar with the Harmonized Tariff Schedule, bonded cargo, and clarifying customs declarations via the Customs Rulings Online Search System.

      EDUCATION

Metropolitan College of New York, New York, NY

Master of Business Administration in General Management, September 2004 – August 2005

University of Massachusetts, Amherst, MA

Bachelor of Arts in Japanese Language and Literature, Concentration in Linguistics, September 1998 – September 2002